Privacy Policy
ARTICLE 1 – Personal information collected
When you make a purchase from our store, we collect the personal information you give us such as your name, address and email address . This information is essential to fulfill your order.
When you browse our Polaire Studio store, we also automatically receive your computer’s IP address , which allows us to obtain more details about your browser and operating system .
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other important updates .
ARTICLE 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our using it for that specific reason only. If we need your information for a secondary reason, like marketing, we will either ask you directly for your expressed consent , or provide you with an opportunity to say no.
How can I withdraw my consent?
If after giving us your consent, you change your mind, you can inform us by contacting us at contact@polaire-studio.com .
ARTICLE 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service .
ARTICLE 4 – Shopify
Our store is hosted on Shopify Inc. which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored on Shopify's databases and on a secure server behind a firewall.
Payment :
If you complete your purchase through a direct payment gateway, then Shopify stores your credit card information. It is encrypted through the Payment Card Industry Data Security Standard ( PCI-DSS ). Your transaction data is stored only as long as is necessary to complete your order, and is deleted after that. All direct payment gateways adhere to PCI-DSS standards, ensuring that your credit card information is handled securely.
For more information, see Shopify's Terms of Service or Shopify's Privacy Policy .
ARTICLE 5 – Services provided by third parties
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their policies carefully to understand how your personal information will be treated. If a provider is located in a jurisdiction different from either us or you, your information may be governed by the laws of that jurisdiction.
Example: If you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your information may be subject to disclosure under United States legislation, such as the Patriot Act.
Once you leave our site or are redirected to a third-party site, you are no longer subject to this Privacy Policy or our Terms of Service .
ARTICLE 6 – Security
To protect your personal information , we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, it is encrypted using SSL technology and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted standards.
ARTICLE 7 – Types of data collected
Personal data
While using our Service, we may ask you to provide us with certain personally identifiable information, such as:
- E-mail address
- Mailing address
- First and last name
- Cookies and usage data
We use this data to contact you, send newsletters or promotional materials. You can opt out of these communications by following the unsubscribe link in our emails.
Usage Data
We may also collect information about how our Services are accessed and used, such as:
- IP address
- Browser type
- Pages visited
- Time and date of visit
- Time spent on pages
- Device Identifier
Data tracking and cookies
We use cookies to track activity on our site and store certain information. You may set your browser to refuse cookies, but this may limit some of the functionality of our service.
Examples of cookies:
- Session cookies: used to operate our service
- Preference cookies: used to remember your preferences
- Security cookies: used for security purposes
Use of data
We use the collected data to:
- Provide and maintain our service
- To inform you about changes to our service
- Provide customer support
- Collect analytics to improve our service
- Monitor the use of our service
- Detect and resolve technical problems
- Provide you with information about our products similar to those you have purchased, unless you have opted out of receiving them
SECTION 8 - DATA SECURITY
The protection of your data is important to us. However, it is important to note that no method of transmission over the Internet, or method of electronic storage, is completely secure. Although we implement commercially accepted measures to protect your personal information , we cannot guarantee its absolute security.
SECTION 9 - LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GDPR
If you are a resident of the European Economic Area (EEA) , our collection and use of your personal data is justified by various legal bases, depending on the specific context. We may process your information for the following reasons:
- Performance of a contract , for example for shipping your orders.
- Explicit consent from you.
- Legitimate interests , provided that your rights do not override them.
- Processing requirement for payments .
- Compliance with our legal obligations.
DATA RETENTION
Your personal data is retained only for as long as necessary for the purposes set out in this privacy policy . We may retain it to comply with our legal obligations, resolve disputes , or enforce our agreements.
SECTION 10 - YOUR DATA PROTECTION RIGHTS (GDPR)
If you are a resident of the EEA , you have certain rights regarding your personal data . We are committed to making it easy for you to exercise your rights, including:
- Right of access , update or deletion: You can request to consult, correct or delete your personal data .
- Right of rectification : You have the right to request the correction of any inaccurate or incomplete information.
- Right to object : You can object to the processing of your data at any time.
- Right to restriction : You can request that the processing of your data be restricted in certain circumstances.
- Right to data portability : You have the right to receive a copy of your information in a structured, readable format.
- Right to withdraw consent : You may withdraw your consent to the use of your personal data at any time.
If you wish to exercise these rights or lodge a complaint regarding the handling of your data , we invite you to contact your local data protection authority in the EEA .
ARTICLE 11 – AGE OF CONSENT
By accessing this site, you represent that you have reached the legal age of majority in your state or province of residence, and you agree that any minor under your responsibility may use our website with your consent.
ARTICLE 12 – MODIFICATIONS TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it regularly. Any changes or clarifications will take effect immediately upon posting on our website. If there are any significant changes to this policy, we will notify you here so that you are fully aware of what data we collect, how we use it, and under what circumstances it might be disclosed , if applicable.
In the event that our company is merged or acquired by another entity, your information may be transferred to the new owners to ensure the continuity of the services and products we offer to you.
QUESTIONS AND CONTACT
If you would like to obtain access to, correction, modification or deletion of the personal data we hold about you, or if you have additional questions, please contact our Privacy Officer at: contact@polaire-studio.com .